• EMIB / Executive Master in International Business

    Cross Cultural Management

    Diana Clarke

    Management Skills

    Affiliate Professor
    Madrid Campus

#Course Objectives


  • To understand and explore cultural factors with an impact on the performance and cohesion of international teams
  • To apply the three steps for multicultural effectiveness, and the best practices associated with international teamwork, in environments where diversity is a fact, and inclusion a requirement
  • To acquire the tools and techniques that facilitate the work in multicultural and remote teams

#Course Contents


  • Cultural factors and variables: decoding our own culture
  • The three steps of intercultural effectiveness. Where must we start our homework
  • Work in multicultural teams. Cohesion, communication and creation of trust, despite distances, overcoming stereotypes
  • Specific competences to work in multicultural and remote teams
  • Competences and critical roles for international project managers
  • Relations management from a distance
  • Conflict resolution in diversity environments
  • Best practices: work processes and inclusion behaviours. Manage balance

#Course Credits: 3 ECTS


#Video Presentation of the Course



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Business School ESCP Europe
Ana Vrsalovic
Programme Manager
Madrid Campus


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EMIB / Executive Master in International Business

ESCP Europe
Business School

Madrid Campus

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